Air India, India's venerable flag carrier, is renowned for its extensive domestic and international network connecting India to major global destinations. For customer service, Air India provides multiple channels. Passengers can contact them via dedicated regional phone numbers, find comprehensive information and contact forms on their official website (airindia.com), or utilize email support for specific queries. The Air India mobile app also offers convenient self-service options for managing bookings and checking flight status.
To ensure an efficient customer service experience, always have your booking reference, flight details, and any pertinent documents readily available. Clearly articulate your issue or request when speaking with a representative. For routine inquiries such as flight status checks, managing bookings, or requesting special assistance, leveraging the website or mobile app can often provide quicker resolutions. Be mindful of potential wait times, particularly during high travel seasons, and consider calling during off-peak hours for a potentially faster connection.