Sun Country Airlines is an ultra-low-cost carrier, focusing on leisure travel, particularly to warm destinations from Minneapolis/St. Paul. For customer service, contacting them by phone is often the most direct method. Their official customer service number and hours are listed on their website, typically covering standard business hours for various inquiries.
For non-urgent matters, their website is an excellent resource, with extensive FAQs resolving many common questions instantly. You can also manage existing bookings, check flight status, and access various self-service options online. Direct email support is an option, though slower; submission details are on their contact page. Their mobile app also allows for convenient reservation management.
For an efficient experience, have your reservation number, flight details, and passenger information ready. Being clear and concise helps representatives assist you faster. Wait times fluctuate with call volume, so patience is key. Always check their online resources first, as many answers are available instantly without needing to speak with a representative.